Every day our 50,000 delivery experts deliver more than 3,6 million parcels across Europe’s largest road network and beyond.
Every relationship we build along the way matters to us. Our ambition is to be the best delivery partner to work with. So we’re continuously evolving our customer experience to deliver brilliantly simple solutions that make sending and receiving parcels easier and more flexible.
After 15 years of gaining experience in international freight forwarding and logistics as well as in various management positions, Urbanxcrow provide quality and customer service in an independent and autonomous environment. Therefore, on 31st July 2012, a company came into being, whose first priorities are customer service and highest possible professionality without compromise. TOTAL FREIGHT MANAGEMENT – a self-confident name, which stands for maximum customer orientation, effort, flexibility and individuality.
Urbanxcrow has a modern freight forwarding and logistics infrastructure at Heathrow airport, which guarantees the efficient handling of all services on offer. This infrastructure comprises modern offices, own purpose-builtstorage facilities, handling aids and vehicles as well as a fully integrated IT network solution, linking all areas together. To ensure the quality of our services also at the place of departure or arrival abroad, we have established a worldwide network of agents based on many years of intensive contacts. Only the most reliable and professionally operating firms are nominated as agents and their quality standard is being continously monitored. Urbanxcrow is a genuine One-Stop-Shop. Out of a vast variety of services and based on the individual requirements of our customers, we tailor comprehensive packages, which will leave nothing to wish for regarding service, individuality and price. Therefore, you can fully trust us with all your forwarding and logistics needs. We will not disappoint you, because all of our staff members are part of the above philosophy and give 100 % every day – to your benefit!.
We believe in building closer connections with all our customers. We work hard to know and understand their ambitions and challenges, so we can evolve our business to support their growth Through our delivery services, we aim to provide greater control, convenience and simplicity by keeping closely in touch with customers, every step of the way Above all, we pride ourselves in the care we take, not just for the parcels we deliver, but for every person we deliver for. It’s part of our ambition to be known as the best delivery partner to work with.
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